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Privacy Policy

We process personal data only as far as necessary to operate this website and handle your requests. There is no tracking and no advertising.

1. Controller

The controller responsible for data processing on this website is:

Denis Klippert
EuropeLabels.com
Frankfurt am Main, Germany
Phone: +49 152 21439862
Email: office@europelabels.com

2. Hosting

This website is hosted by an external service provider. Personal data collected on this website is stored on the host's servers. This may include IP addresses, contact requests, metadata and communication data, contract data, contact details, names and website access data.

The host is used to fulfil contracts with potential and existing customers (Art. 6 (1) (b) GDPR) and in our legitimate interest in a secure, fast and efficient provision of our online offer (Art. 6 (1) (f) GDPR).

We use the following host:

Hetzner Online GmbH
Industriestr. 25
91710 Gunzenhausen
Germany

3. General information and legal basis

We treat your personal data confidentially and in accordance with statutory data protection regulations and this Privacy Policy. Personal data is any data with which you can be personally identified.

Data transmission on the internet (for example when communicating by email) can have security gaps. Complete protection against access by third parties is not possible.

4. Server log files

The provider automatically collects and stores information in server log files, which your browser transmits automatically:

  • browser type and version
  • operating system
  • referrer URL
  • hostname of the accessing computer
  • time of the server request
  • IP address

This data is not merged with other data sources. The processing is based on Art. 6 (1) (f) GDPR. We have a legitimate interest in the technically error-free presentation and optimisation of our website. The host deletes log files according to its retention periods.

5. Contact forms and inquiries

If you contact us via a form or email, we process the data you provide (for example name, company, address, email address, phone number, details about your print project and your message) to handle your request and answer follow-up questions.

Processing is based on Art. 6 (1) (b) GDPR where your request is related to the performance of a contract or pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling requests (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) where this was requested.

Form data is sent to our mailbox by email and is not stored in a database on this website. If a message cannot be sent technically, we store it in a protected server directory until manual review; these files are deleted after no more than 30 days.

Your data remains with us until you ask us to delete it, withdraw your consent or the purpose of storage no longer applies. Mandatory statutory retention periods — in particular commercial and tax law — remain unaffected.

6. Cookies and local storage

This website uses only one technically necessary session cookie (ae_session). It contains a random session ID, protects forms against cross-site request forgery and is deleted when you close your browser. Consent is not required for this under § 25 (2) TDDDG; processing is based on Art. 6 (1) (f) GDPR.

When you confirm the cookie notice, we only store a flag in your browser's localStorage. No personal data is transferred and no cookies are set for analytics or advertising.

To prevent form spam, we store a hash of your IP address on the server for a maximum of 15 minutes. The hash cannot be easily linked to a person and is overwritten automatically.

You can configure your browser to inform you about cookies and allow them only in individual cases. If cookies are disabled, forms on this website may not work.

7. Fonts

This website uses the Lato typeface. The font files are hosted locally on our server. No connection is made to Google or other third-party servers when the website is loaded.

8. No analytics, no advertising

We do not use analytics or tracking tools, advertising networks, social media plugins or embedded maps or videos from third parties. No profiles of your usage behaviour are created.

9. SSL/TLS encryption

This site uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content. You can recognise an encrypted connection by the browser address bar changing from “http://” to “https://” and by the lock icon.

10. Your rights

Under applicable law, you have the right to:

  • access your stored personal data, its origin, recipients and the purpose of processing (Art. 15 GDPR),
  • rectification of inaccurate data (Art. 16 GDPR),
  • erasure of your data (Art. 17 GDPR),
  • restriction of processing (Art. 18 GDPR),
  • data portability (Art. 20 GDPR),
  • object to processing (Art. 21 GDPR).

You can withdraw consent at any time with effect for the future. The lawfulness of processing carried out before withdrawal remains unaffected.

To exercise your rights, simply contact office@europelabels.com.

11. Right to complain to a supervisory authority

In the event of violations of the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or the place of the alleged violation.

12. Retention period

Unless a more specific retention period is stated in this Privacy Policy, your personal data remains with us until the purpose of processing no longer applies. If you request erasure or withdraw consent, your data will be deleted unless statutory retention obligations prevent this.

13. Currency

This Privacy Policy is updated when the website or legal situation changes. The version published on this page applies.